Employee Turnover

What is Employee Turnover?

The definition of employee turnover is the percentage of employees who leave a company during a specific period of time. It includes voluntary and involuntary departures, such as resignations, retirements, and terminations. Turnover is closely related to attrition.

Employee turnover is an important metric for businesses to track, as high turnover rates can be costly and disruptive to operations. Companies can take steps to reduce turnover by improving employee engagement, offering competitive compensation and benefits, providing opportunities for growth and development, and creating a positive work culture.

What is Involuntary Employee Turnover?

Involuntary employee turnover refers to the departure of employees from a company due to reasons beyond their control, such as termination or layoff. Involuntary turnover can occur due to various reasons, including unsatisfactory job performance, inappropriate behavior, or business restructuring. Involuntary turnover can be disruptive to a company's operations and can lead to a loss of institutional knowledge and experience.

What is Voluntary Employee Turnover?

Voluntary employee turnover refers to the departure of employees from a company due to their own decision, such as to pursue other opportunities or due to personal reasons. Voluntary turnover is a normal occurrence, but it can be costly for companies due to the expenses associated with recruiting, onboarding, and training new employees.

Employees may choose to leave a company for various reasons, such as a lack of advancement opportunities, conflicts with colleagues or management, or dissatisfaction with their current role.

How To Reduce Employee Turnover

Involuntary employee turnover can be costly and disruptive to a company's operations. Companies can take steps to reduce involuntary turnover by providing clear expectations and feedback to employees, offering training and development opportunities, and ensuring fair and consistent treatment of all employees.

Additionally, companies can improve their recruitment and hiring processes to ensure that they are selecting the right candidates for the job and providing clear job descriptions and expectations. It is also important for companies to have clear employment policies and HR support to address any issues that may arise with employees.

By creating a positive work culture that values employee well-being and work-life balance, companies can improve employee engagement and reduce the likelihood of involuntary turnover.

Companies can take several steps to reduce voluntary employee turnover. One way is to recognize, invest in, and communicate with employees. This can include offering:

  • Offering competitive compensation and benefits

  • Providing opportunities for growth and development

  • Creating a positive work culture

  • Valuing employee well-being and work-life balance.

Companies can also conduct surveys and exit interviews to identify specific reasons why employees may be choosing to resign and address those issues immediately and professionally. Additionally, companies can encourage recognition and appreciation of employees through special programs.

By implementing these strategies, companies can improve employee engagement and retention, reduce the costs associated with turnover, and create a more stable and productive workforce.

What is a Normal Employee Turnover Rate?

The normal employee turnover rate in the US varies depending on many factors. According to various sources, the average annual employee turnover rate in the US ranges from 18% to 47.2%.

The average turnover rate varies significantly by industry. For example, the hospitality and retail industries tend to have higher turnover rates than other industries.

It is important to note that turnover rates can be affected by various factors, such as the job market, the economy, and company-specific factors. Companies can track their own turnover rates and compare them to industry benchmarks to determine whether their rates are within a normal range and take steps to reduce turnover if necessary.

How Can Businesses Calculate Turnover Rate?

Businesses can calculate their turnover rate by dividing the number of employees who left the company during a specific period by the average number of employees during that same period.

The formula for calculating turnover rate is:

The number of employees who left within a specified timeframe/Average number of employees during that period x 100.

To calculate the average number of employees, add the number of employees at the beginning and end of the period and divide by two. Turnover rates can be calculated for the entire company or for specific departments, teams, or demographics. By tracking turnover rates, businesses can identify trends and take steps to reduce turnover and improve employee retention.

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