A business’s culture is vital to its success. Ignore culture and the workplace devolves into a toxic mess. But how does a manager avoid such an affliction on the business’s culture? How does a manager purposefully create a culture that inspires people to do their best work? How does a manager lead a team that aligns with the intended culture?
In today’s Work That Matters episode, John Childress, author, speaker and consultant, talks about the nuances and concepts that make understanding and creating a thriving culture so difficult.
Key to understanding culture is to recognize that what executives think impacts culture is different than what employees think. In the differences is the opportunity to reconcile expectations and perceptions, but it takes a willingness on both parts to find a common understanding about culture. For example, John shares a graph that shows that executives believe financial performance is the most impactful to company culture. Yet, for employees it’s the least impactful. For those closest to the work, the biggest impact is open and candid communications followed by employee recognition and access to management.
The irony in the above is how little financial investment is needed for what employees believe most impacts culture. Insights and wisdom clearly rooted in years of experience helping organizations with purposeful culture building, John’s book, Leverage, guides readers through many elements to understand how to positively shape and let grow a culture that yields desired business results.
Providing continual feedback to your employees helps to build a wonderful company culture. Learn how GoCo can show you how to retain those employees with our 1-0n-1 performance management.
This article is by Shawn Murphy from switchandshift.com.