How to onboard your next new hire before their first day
The period after a candidate accepts your offer up until their first day can be an emotional rollercoaster for your new hire. It’s likely that they gave their resignation to their previous company and are nervous about all of the changes that come along with a new role. What if I made the wrong choice? Will the culture be what I expect? What will my new boss be like? What should I wear?
As hiring managers or human resources professionals, we shouldn’t let the excitement from the interview and offer stage disappear so quickly. In theory, onboarding starts on the first day, but in reality, it should start as soon as the candidate accepts the offer.
By using the five onboarding tips below, you can keep your new hire engaged, set them up for a successful onboarding experience, and make the process much simpler for your organization.
1. See your new hire at least once before their start date
Invite your new hire to come into the office if they have some time off after they’ve given their resignation. Ask them to come in for an office tour and show them their desk. This tip reduces nerves – knowing what your surroundings look like eases a lot of the first-day-jitters.
Because many offices are business casual, it’s not always clear what the dress code is. This glimpse into a regular day at the office can give your new hire an idea of what to wear on their first day.
If your company has an upcoming social event (e.g., drinks after work, company barbeque, team lunch, etc.), ask your new hire to attend. It provides a less formal atmosphere to meet everyone.
Did you get the sense that they are introverted and may not enjoy a group event? You can also take them for a one-on-one or small group lunch after the office tour.
This is particularly important if the new employee is relocating for the position. They’ve left all of their friends and loved ones behind, so they will naturally be concerned about forming new connections. These new connections will allow your new hire to become productive sooner, ultimately saving HR and the hiring manager time on training.
Webinar: 5 Reasons Your Onboarding Process Falls Flat
2. Get the paperwork done before they start
Think about it—how often is the excitement of the first morning in a new role wasted on signing paperwork? The reality is that your new hire will have a more enjoyable first day if you focus on company culture and helping them feel included. They want to spend this day learning about their new team, role, and company—not on reading and understanding multiple policies.
An HR Management System like GoCo will allow your newest employee to digitally sign, complete and track all onboarding documents from the comfort of their own home. This elevates your employee experience and reduces the administrative burden on your HR team.
3. Send them swag
Most people love the novelty of company swag, so try sending some to your new hire’s address. This is a simple onboarding tip that ensures they feel special before their first day. It doesn’t need to be extravagant—items like t-shirts or coffee mugs will still make a big impact.
If you have any swag that is relevant to personal details that they mentioned in the interview, make sure to include it. For example, did they mention they play ultimate frisbee on the weekends, and your company has branded frisbees for giveaways? Include one! Did they mention a spouse, children, or even a roommate during the interview? Send some swag for them, too!
4. Assign an onboarding buddy and introduce them before the first day.
Choose someone on your team that is well-connected in the organization to assign as an onboarding buddy for your new employee. Introduce them via email before your new hire’s first day. You can also find out things that they have in common and include this in your introduction email. This peer connection is important because it gives your new hire a chance to ask questions that they may not feel comfortable asking the hiring manager or HR contact.
Ask the buddy to invite the new hire to connect on the first day. You can opt to give a “buddy bonus,” such as a small gift card or an afternoon off for their investment into the employee onboarding experience.
5. Announce their arrival with a personal touch
Introductions may be the first item on your onboarding checklist, but when you send out an email to the department to announce your new hire’s arrival before their first day, you should make it more interesting than the standard welcome email. Get your new hire involved in the process—ask them to fill out a fun questionnaire, such as “what’s next on your travel bucket list?” or “what’s your favorite recipe?” and ask for some photos that you can share.
The introduction doesn’t have to be an email either. It can be a small announcement on your internal communication tool such as Slack or Skype for Business. Here’s an example of how we do this at GoCo:
This will make it easier for your new hire to forge connections and remain engaged throughout the onboarding process.
Changing jobs is a big life decision for anyone, and by making an effort to keep your new hire engaged, you’ll show that you recognize the importance of their decision to join you.
Start the onboarding process early to keep up their excitement and ease their nerves. Once you find a process that works for you, create an onboarding checklist so that you can replicate this employee onboarding experience consistently for all new team members. By following these strategies, your HR team will save time on administrative tasks and become more efficient. These gestures may feel minor, but they can make the person feel like they made the right decision, and it sets both of you up for success.
If you’d like to learn more about streamlining the new hire experience, and our onboarding features, you can schedule a time to chat with a GoCo expert here.